Successful rollout at Gravis: CWC Solutions sets standards in dealer support for Devialet
In 2022, CWC Solutions carried out an impressive rollout for Devialet at their retailer "Gravis". Within just five days, 19 Gravis stores were successfully equipped with interactive touch demo displays, extensive product training was provided for employees and comprehensive reports were created. This project impressively demonstrates how effectively and professionally we work at CWC Solutions, and we are pleased to be able to share this success via our blog.
Images and emotions
Interactive touch demo displays: a new experience for customers
A central component of the rollout was the installation of interactive touch demo displays. These innovative displays offer customers the opportunity to experience Devialet's high-quality audiophile products in a completely new way. The interactivity of the displays allows customers to discover and try out the various functions and special features of the products for themselves. This not only increases customer interest and satisfaction, but also supports the sales activities of Gravis employees.
Product training for employees: knowledge is power
To get the most out of the interactive displays, we also carried out intensive, interactive product training for Gravis employees. This training took place directly on the sales floor and enabled employees to immediately apply what they had learned in practice. The training not only covered the technical details and functions of Devialet products, but also sales techniques and customer approach. This enabled the employees to respond optimally to customers' questions and wishes and significantly improve their buying experience.
The focus of the rollout and training:
Our focus was clearly on the following exclusively selected products:
Comprehensive reporting: transparency and analysis
Another important aspect of the rollout was our comprehensive reporting. This included both hard and soft facts and provided a detailed analysis of the various aspects of the project. The hard facts included technical data and performance metrics, while the soft facts included information on customer interactions and feedback. This comprehensive reporting enabled us and our client Devialet to closely track the success of the rollout and gain valuable insights for future projects.
Extended evaluations: A 360-degree view of success
In order to evaluate the success of the rollout even better, we carried out extended evaluations. This included 360-degree shots of the stores from both inside and outside, which provided a complete overview of the presentation of the products and the design of the sales areas. In addition, we captured and analyzed customer footfall to understand how the interactive displays and trained staff were influencing customer behavior. Competitor analysis was also included in our evaluations to give Devialet a comprehensive overview of the market situation.
Conclusion: A successful project with future potential
The successful rollout at Gravis shows that CWC Solutions is the ideal partner for companies that want to present their products effectively and innovatively in retail. With our comprehensive approach, which combines state-of-the-art technology, in-depth knowledge and detailed analysis, we have proven that we are able to successfully implement even the most challenging projects in the shortest possible time. We are proud of what we have achieved and look forward to realizing further exciting projects in the future and accompanying our customers on their path to success.
Stay tuned for more updates and stories about our exciting projects and successes. CWC Solutions - your partner for innovative retail solutions.