about CWC Solutions

Let the CUSTOMER JOURNEY going SMARTER as ever before

We deliver unprecedented insights into your customers‘ behavior for your business. Our innovative solutions are designed specifically for the networked use of small and medium-sized businesses.

Our motto is, what online commerce can do, small and medium sized businesses can do at least as well.

The new digital added value for you
and your customers

Imagine you can offer your customers different digital multi-touch points where each customer gets exactly what they want at that moment. You also have the possibility to bring the touchpoint to your customer’s mobile device. Directly and without any complex app or installation.

In addition, you can also expect the best insights about your customers‘ buying behavior and preferences. This allows for much more targeted marketing and increases your sales.

Our CWC technology is designed for a stationary, expandable full service. The need to open up even further to digitalization has never been more important.


Bring your business closer to the customer than ever before. Anytime. Anywhere.

Use the smartest CWC Solutions SMARTwifi for your customers and achieve unprecedented results.Connect your websites, store systems and the smartest database in history.Customer profiles enriched with small and big Data to drive and fuel interactive in-store and out-store communications, take you to the future.

Our solutions are modular, scalable and future-proof. The implementation of blockchain solutions SMARTcontracts brings them directly into RETAIL5.0.

We create from inside out with passion

SHORT DESCRIPTION FOR COMPLEX INTERRELATIONSHIPS

We are all about the best possible digital communication flow for your customers and employees.
Your time has never been better to have the courage to move forward and change. Leave your old and unproductive processes and procedures behind.
Focus on future-oriented success with CWC Solutions products and services.

CONSUMER COMMUNICATION

Interact with your customers via the most modern B2C channels

Create authentic real-time customer communication (service, orders & shopping experience), generate honest customer feedback using next generation SMARTwifi. Convert your waiting or searching customers into active leads, core customers and multipliers. Create SMARTprofiles and generate analytics like never before.

DIGITAL BUSINESS TRANSFORMATION

Grow your business into the future

There are many tools and processes that make them more digital, but not better. You quickly get trapped in independent silo solutions and feel „over-tooled“.

Digital transformation is a holistic business task, which requires a centralized approach. We create an efficient and successful SMARTscale transformation together with you.

FULL SERVICE PARTNER

Success with a smart partnership

As a full-service partner, we are an active part of your development and implement your planned IT project directly from the whiteboard into reality.

With CWC Solutions as a partner at your side, you can already start working on your other projects, because we take care of the complete hardware & software rollouts, professional maintenance and further development of your data systems.

SMART MARKETING

Live Interactions with your Customer

Your customer will be triggered based on their different behaviors along the customer journey.

Even if your customer leaves one store and goes to another. SMARTmarketing addresses him in a segmented and sales-driven way via email automation or push notes on his devices.

After the journey is before the next journey

OUT-OF-THE BOX SOLUTION

The impossible is possible, explore new paths

Most innovations that would really bring a company forward are often implemented too late or not at all. The reasons are trivial, since individual system barriers are often encountered. There are many good individual solutions on the market, where sometimes only the last little technical spark to perfection is missing. At CWC Solutions there is no „can’t“ or „doesn’t work“.We realize together with you the perfect system for your business.


OMNI-CHANNEL SALES

Sales everywhere you can

Stop groping in the dark and move to an omni-directional sales stage with SMARTsales. Crazy the boundaries of point-of-interest and point-of-sale where you want them to be.

ready?

WE’RE READY TO HEAR ABOUT YOUR NEXT PROJECT!

great people

Our Team at CWC

Christian

Management

Wolfgang

Management

Sebastian

Sales

Laura

Backoffice

HAVE A PROJECT IN MIND? LET’S TALK!

Clients & Partners

contact information

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