LET THE CUSTOMERJOURNEY GOINGSMARTER AS EVER BEFORE
We deliver unprecedented insights into your customers‘ behavior for your business. Our innovative solutions are designed specifically for the networked use of small and medium-sized businesses.
Our motto is, what online commerce can do, small and medium sized businesses can do at least as well.
WE CREATE FROM INSIDE OUT WITH PASSION
SHORT DESCRIPTION FOR COMPLEX INTERRELATIONSHIPS
We are all about the best possible digital communication flow for your customers and employees.Your time has never been better to have the courage to move forward and change. Leave your old and unproductive processes and procedures behind.Focus on future-oriented success with CWC Solutions products and services.
Interact with your customers via the most modern B2C channels
Create authentic real-time customer communication (service, orders & shopping experience), generate honest customer feedback using next generation SMARTwifi. Convert your waiting or searching customers into active leads, core customers and multipliers. Create SMARTprofiles and generate analytics like never before.
DIGITAL BUSINESS TRANSFORMATION
FULL SERVICE PARTNER
There are many tools and processes that make them more digital, but not better. You quickly get trapped in independent silo solutions and feel „over-tooled“.
Digital transformation is a holistic business task, which requires a centralized approach. We create an efficient and successful SMARTscale transformation together with you.
FULL SERVICE PARTNER
Success with a smart partnership
As a full-service partner, we are an active part of your development and implement your planned IT project directly from the whiteboard into reality.
With CWC Solutions as a partner at your side, you can already start working on your other projects, because we take care of the complete hardware & software rollouts, professional maintenance and further development of your data systems.
Live Interactions with your Customer
Your customer will be triggered based on their different behaviors along the customer journey.
Even if your customer leaves one store and goes to another. SMARTmarketing addresses him in a segmented and sales-driven way via email automation or push notes on his devices .
After the journey is before the next journey .
OUT-OF-THE BOX SOLUTION
The impossible is possible, explore new paths
Most innovations that would really bring a company forward are often implemented too late or not at all. The reasons are trivial, since individual system barriers are often encountered. There are many good individual solutions on the market, where sometimes only the last little technical spark to perfection is missing. At CWC Solutions there is no „can’t“ or „doesn’t work“.We realize together with you the perfect system for your business.
Sales everywhere you can
Stop groping in the dark and move to an omni-directional sales stage with SMARTsales. Crazy the boundaries of point-of-interest and point-of-sale where you want them to be.